Privacy Policy

Clarkes Plumbing

Effective Date: 01/05/2024

At Clarke’s Plumbing, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, and protect your information when you visit our website, clarkesplumbing.uk, and use our services.

1. Information We Collect

We may collect and process the following types of information about you:

  • Personal Information: This includes your name, address, phone number, email address, and other similar information that you provide when filling out forms on our website or contacting us.
  • Payment Information: When you make a payment for our services, we collect payment details necessary to process the transaction.
  • Technical Information: This includes your IP address, browser type, operating system, and other technical information collected through cookies and similar technologies when you visit our website.

2. How We Use Your Information

We use your information for the following purposes:

  • Service Provision: To provide and manage the plumbing services you request.
  • Communication: To respond to your inquiries, provide customer support, and send you updates about our services.
  • Billing and Payment: To process your payments and send invoices or receipts.
  • Marketing: To send you promotional materials and updates about our services, subject to your preferences.
  • Improvement: To improve our website, services, and user experience by analyzing usage data and feedback.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

  • Service Providers: We may share your information with trusted third parties who assist us in operating our website, conducting our business, or providing services to you, so long as they agree to keep your information confidential.
  • Legal Requirements: We may disclose your information if required by law or in response to a valid request by a law enforcement or government agency.

4. Security of Your Information

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee the absolute security of your information.

5. Your Rights

You have the right to:

  • Access and obtain a copy of your personal information.
  • Correct any inaccuracies in your personal information.
  • Request the deletion of your personal information.
  • Object to the processing of your personal information for marketing purposes.

To exercise these rights, please contact us at [email address].

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enable the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

7. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Clarke’s Plumbing
info@clarkesplumbing.uk